In these Terms and Conditions the following words shall have attributed to them the meanings specified.
‘BBR’ shall mean BBR Auctions &/ or BBR Publishing whose principal place of business and registered office is at Elsecar Heritage Centre, Elsecar, Barnsley, South Yorkshire, S74 8HJ, U.K.
‘Customer’ shall mean the person, company or any other body that purchases or agrees to purchase Goods whether a Consumer Trade Customer or Credit Customer.
‘Consumer’ shall have the same meaning as attributed by The Consumer Protection (Distance Selling) Regulations 2000 or any statutory modification thereof.
‘Trade Customer’ shall mean a Customer who buys Goods for the purpose of a business and not as a Consumer.
‘Credit Customer’ shall mean a Trade Customer to whom BBR allows credit in respect of Goods purchased or agreed to be purchased.
‘Goods’ shall mean all goods and products which the Customer agrees to buy from BBR online shop including replacements for defective Goods arriving damaged during transit.
‘Contract’ shall mean the Contract between BBR and the Customer for the sale of Goods by BBR to the Customer.
‘Working Days’ shall mean Monday to Friday inclusive but exclusive of Bank Holidays.
‘Customer’s Registered Address’ shall mean the address of the Customer that is already registered with BBR or the address registered with the issuing company of any debit or credit card which is used as a means of payment for Goods.
‘Distance Selling’ shall mean a non face-to-face purchase, therefore an item purchased via the Internet, over the telephone or mail order.
All orders for Goods are accepted by BBR subject to these terms and conditions of sale which supersede any other terms and conditions previously published. These constitute the entire understanding between BBR and the Customer for the sale of Goods. BBR accepts responsibility under these terms and conditions for its commitments to the Customer, BBR also accepts responsibility by its duly authorized agents.
Goods will be supplied based on any information provided by the customer.
Any sale or reduction of Goods published by BBR is an invitation to treat and not an offer to supply.
All descriptions and illustrations contained online or any price list or otherwise communicated to the Customer are correct at the time of publication.
If the description of any Goods, which are not directly manufactured by BBR, contained in any correspondence will be deemed to be the correct description and shall take precedence over the description assigned by BBR.
BBR reserves the right without prior notice to discontinue any Goods or to make design changes as part of a continuous programme of improvement or to assist availability. Goods listed may originate from a Non-EU source. Any published information by BBR as to the country of origin of Goods is an indicator only of the source of supply to BBR and does not constitute a warranty or representation. All contracts between BBR and the Customer shall be governed by and interpreted in accordance with English Law and both BBR and the Customer submits to the exclusive jurisdiction of any competent Court in the United Kingdom. Nothing contained herein shall affect a Consumer’s rights under the Unfair Contract Terms Act 1977 or any regulations made under it including the Unfair Terms in Consumer Contracts Regulations 1994.
All prices for the Goods are in pounds Sterling and (where applicable) subject to Value Added Tax (“VAT”) at the relevant rate ruling on the date of despatch and do not include the cost of carriage, packaging or other charges which becomes payable under any contract with BBR. Prior to the conclusion of the contract BBR will inform the customer the total amount to be debited.
Whilst every endeavor will be made to maintain the prices as displayed BBR reserves the right to alter prices at any time.
3.0 Order Processing
BBR reserves the right to deliver part orders, or hold orders until all items are available, as required. Credit cards are only charged for written and telephone orders when Goods are despatched for delivery. If any goods are not available within 30 days of the order being placed the customer will be informed and will be offered the option to continue to await delivery, accept an alternative product or cancel the order and receive a refund where funds have been taken.
Payment shall be made by the Customer for all monies owed to BBR in respect of orders placed for Goods.
Under normal circumstances payment shall be made at the time that the order is placed. Payment may be made by, and is accepted by, cash, cheque or major credit and debit cards: (Maestro, MasterCard, Visa and American Express). Cheques must be made payable to “BBR Publishing” and crossed “payee only”.
Delivery is calculated at cheque out and is inclusive of VAT.
The risk of damage to or loss of Goods ordered from BBR will pass to the Customer when the goods are delivered.
Same day despatch is normally achieved but not guaranteed, provided the order has been received by BBR before 5.00 pm during Working Days. Delivery will normally only be made to the Customer’s registered address unless changed at the point of check out.
All orders will be despatched where reasonably practicable the same working day as the order is received by BBR and normally delivered within three working days (within the UK). All other deliveries come with no prior agreement on time constraints or agreements provided by BBR.
Prior to the conclusion of the contract BBR will inform the customer the total amount to be debited.
The Customer is responsible at their own expense to obtain any import or export license or any other documentation deemed necessary by any compliant authority.
The Customer must inspect the Goods as soon as reasonably practicable after delivery or upon purchase from a store and shall within 14 days of such delivery or receipt give notice to the Customer Care Department of BBR of any apparent physical or delivery damage in the Goods.
Condition 5.2 inclusive does not affect the statutory rights of a consumer under the Distance Selling Regulations, Sale of Goods Act 1979 or Sale and Supply of Goods to Consumers Regulations 2002.
Unwanted Goods under Distance Selling Regulations – The Distance Selling Regulations give the Customer the right to change their mind and to cancel an order within 7 working days. Reasonable care should be taken whilst the goods remain in their possession and goods must be adequately packaged when being returned back to Maplin. Customers whose transactions are covered by the Distance Selling Regulations, the 7 day cooling off period is inclusive within the 28 day returns policy.
Conditions 6.1 does not affect the statutory rights of a Consumer under the Consumer Protection (Distance Selling) Regulations 2000 or any statutory modification thereof, Sale of Goods Act 1979 or Sale and Supply of Goods to Consumers Regulations 2002.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.